Free Delivery in the US , UK and AUS : We are pleased to offer free shipping on all orders within the United States,United Kingdom and the Australia. Enjoy the convenience of having your Jorde Calf products delivered to your doorstep without any additional shipping charges.
International Delivery: For our international customers, we provide worldwide shipping. Shipping rates and delivery times may vary depending on the destination country. Please note that additional customs duties, taxes, and fees may apply, which will be the responsibility of the customer.
Shipping Timeframe: We strive to process and ship your order as quickly as possible. Once your order is placed, please allow 4-5 business days for processing before it is shipped out. The estimated delivery time is 5 to 8 business days.
Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. This allows you to track the progress of your shipment and stay updated on its estimated delivery date.
Return and Exchange Policy:
Customer Satisfaction Guarantee: We want you to be completely satisfied with your Jorde Calf purchase. If for any reason you are not satisfied, please contact our customer support team within 14 days of receiving your order.
Return Eligibility: To be eligible for a return or exchange, the item must be unused, in its original condition, and in the original packaging. Please ensure that all tags and labels are intact.
Return Process: To initiate a return or exchange, please contact our customer support team at refunds@jorde-calf.com. They will guide you through the process and provide you with the necessary instructions.
Return Shipping: For returns or exchanges due to customer preference or non-defective reasons, the customer is responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the item.
Refunds and Exchanges: Upon receiving and inspecting the returned item, we will process your refund or exchange within a reasonable timeframe. Refunds will be issued to the original payment method used during the purchase.
For any further questions or assistance regarding shipping, returns, or exchanges, please contact us at info@jorde-calf.com. Our dedicated customer support team is here to help and ensure your satisfaction.
